Staff, roles, and navigation permissions

Owners set up users and give each person a role (cashier, manager, or a custom mix).

• What shows in the menu depends on that role. For example you can allow POS and customers but hide Finance or full settings from front-line staff.
• Custom roles help bigger teams: “shift lead,” “stock person,” and so on—each with only the permissions they need.
• If an invite or role change was half-finished, the system typically keeps the previous role until you finish—so you do not leave someone with a broken half-setup.

When someone says “I don’t see that menu,” first check their role in Staff settings. Most of the time it is permissions, not a broken browser.